Network Status



Windows and Linux Managed Servers OS Patching - US

Aug 23, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Aug 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 19:06 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



MX1.cologlobal.com – Intermittent Service Issues

Aug 27, 09:51 EDT
Update - We are providing another update regarding the intermittent email delivery issue.

We have made changes to our sending IP addresses and adjusted our email volume to help prevent further delivery issues. As an additional precaution, the sending limit has been reduced from 500 to 300 emails every 30 minutes.

Please ensure that no more than 300 emails are sent within any 30-minute period.

Thank you for your patience and understanding as we work to resolve this issue.

Aug 23, 21:34 EDT
Update - We are providing an update regarding the intermittent email delivery issue previously reported.

We have issued a refresh of the email service. As part of this refresh, emails that remained in the delivery queue between August 17, 2026 at 6:00 AM and August 23, 2026 at 8:52 PM were removed, and all affected senders were notified.

If you sent an email during this period that was not delivered, please resend the email from your end.

If you are unsure whether a specific email was affected, please contact us, and we can verify whether the email was among those removed from the queue and determine if it needs to be resent.

Thank you for your patience and understanding.

Aug 22, 17:20 EDT
Update - We are continuing to monitor for any further issues.

Aug 21, 21:53 EDT
Monitoring - We have rebooted the affected system and are currently monitoring the mail services. At this time, we are not seeing any high volume of queued emails or abnormal traffic.

Please allow some time for the queued emails to be processed and resent. Email delivery should continue to normalize as the system works through any remaining queued messages.

If you continue to experience any issues with mail delivery, please contact our support team at [email protected].

Thank you for your patience and understanding.

Aug 21, 17:40 EDT
Investigating - Hello,

We are currently aware of intermittent issues affecting MX1.cologlobal.com. We are working with our vendor, SpamExperts, to investigate and resolve the issue.

The mail services are configured for high availability, and MX2.cologlobal.com is operational and able to handle the affected mail traffic.

Customers who have only MX1.cologlobal.com configured in their DNS records may experience intermittent mail delivery issues. If you are experiencing mail-related issues, please verify that both MX1.cologlobal.com and MX2.cologlobal.com are correctly configured in your DNS records.

At this time, the issue is affecting only a small number of customers and is intermittent.

MX2.cologlobal.com remains available and operational.

We will provide additional updates as more information becomes available.


Thank you,



Windows and Linux Managed Servers OS Patching - CA

Aug 16, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Aug 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 15, 18:58 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Scheduled Cloudflare DNS Maintenance Notification – 13 August 2026

Aug 13, 09:00 EDT
Completed - The scheduled maintenance has been completed.

Aug 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 30, 13:54 EDT
Scheduled - Hello,

We would like to inform you that Cloudflare will be performing scheduled maintenance to upgrade the database infrastructure that manages DNS records, DNS settings, and related metadata. This upgrade is intended to improve performance, security, and availability.

During the maintenance window, updates to DNS records and DNS settings may experience delays or temporary failures. This may affect changes made through the Cloudflare dashboard or API, as well as automated services that create or update DNS records, such as load balancing, Spectrum, or automatic TLS certificate validation.

Please note that your websites and applications will continue to operate normally. The Cloudflare network will continue proxying traffic, and Cloudflare nameservers will continue responding to DNS queries. Only DNS record and settings updates may be affected during this period.

Maintenance Window
Start: Thursday, 13 August 2026 – 12:00 UTC
End: Thursday, 13 August 2026 – 13:00 UTC

Expected Impact

Service impact is expected to last approximately 2–3 minutes during the maintenance window.
DNS record and settings changes may take longer than usual to propagate.
DNS-related API requests may experience intermittent failures or increased response times.

No action is required from your side. We recommend avoiding any planned DNS changes during this maintenance window where possible.

If you have any questions or require assistance, please feel free to contact us.

Thank you,
DS Digital Media



Windows and Linux Managed Servers OS Patching - US

Aug 9, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Aug 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 8, 18:59 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

Aug 2, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Aug 2, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 1, 19:08 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

Jul 26, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jul 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 25, 19:47 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

Jul 19, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jul 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 18, 19:13 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

Jul 12, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jul 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 11, 19:13 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

Jul 5, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jul 5, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 4, 18:55 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

Jun 28, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 28, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 27, 19:23 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Scheduled Network Maintenance {June 23rd, 2026} (Toronto)

Jun 23, 05:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 23, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 18, 20:42 EDT
Scheduled - In our continual efforts to provide you with the highest level of service, please be advised that our upstream will be performing router maintenance in our Toronto facility during the following window.

Maintenance Window:
From: June 23rd, 2026 1:00 AM EDT
To: June 23rd, 2026 5:00 AM EDT

During this maintenance, please expect up to 15 minutes of intermittent latency and packet loss during the window while traffic is being rerouted. However, due to the complexity of the work, your downtime may be longer. You may see some re-convergence, latency, and packet loss intermittently during the maintenance window.

If you have any questions or experience any issues after the end of the maintenance window, please contact us [email protected] or (416) 703-8684.



Windows and Linux Managed Servers OS Patching - CA

Jun 21, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 21, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 20, 19:03 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

Jun 14, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 14, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 13, 18:59 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

Jun 7, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 6, 18:59 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

May 31, 07:00 EDT
Completed - The scheduled maintenance has been completed.

May 31, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 30, 18:54 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

May 24, 07:00 EDT
Completed - The scheduled maintenance has been completed.

May 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 23, 18:57 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

May 17, 07:00 EDT
Completed - The scheduled maintenance has been completed.

May 17, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 16, 19:01 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

May 10, 07:00 EDT
Completed - The scheduled maintenance has been completed.

May 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 9, 18:57 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Scheduled Network Maintenance {May 7th, 2026} (Dallas)

May 8, 06:00 EDT
Completed - The scheduled maintenance has been completed.

May 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 24, 13:57 EDT
Scheduled - In our continual efforts to provide you with the highest level of service, please be advised that our upstream will be performing an router maintenance in our Dallas facility during the following window.

Maintenance Window:
From: May 7, 2026 11:00PM EDT
To: May 8, 2026 5:00AM EDT

During this maintenance, you may experience up to two interruptions in service for up to 10 minutes while we complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer. You may see some re-convergence, latency, and packet loss intermittently during the maintenance window.

If you have any questions or experience any issues after the end of the maintenance window, please contact us [email protected] or (416) 703-8684.



Windows and Linux Managed Servers OS Patching - US

May 3, 06:59 EDT
Completed - The scheduled maintenance has been completed.

May 3, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2, 18:55 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Windows and Linux Managed Servers OS Patching - CA

Apr 26, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Apr 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 25, 19:01 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team



Windows and Linux Managed Servers OS Patching - US

Apr 19, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Apr 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 18, 19:38 EDT
Scheduled - Hello,

We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in the US starting at midnight.

1-2 reboots of each managed device may be required.
Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.

Thank you,

DS Digital Media team



Scheduled Network Maintenance {April 13th, 2026} (Dallas)

Apr 14, 03:00 EDT
Completed - The scheduled maintenance has been completed.

Apr 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 13, 12:52 EDT
Scheduled - In our continual efforts to provide you with the highest level of service, please be advised that our upstream will be performing an router maintenance in our Dallas facility during the following window.

Maintenance Window:
From: April 13, 2026 11:00PM EDT
To: April 14, 2026 2:30AM EDT

During this time, we do not anticipate any impact, but you may notice a brief network latency increase or outage during this maintenance. There is a possibility of up to 10 minutes of possible latency while routing is switched between the redundant equipment

If you have any questions or experience any issues after the end of the maintenance window, please contact us [email protected] or (416) 703-8684.



Windows and Linux Managed Servers OS Patching - CA

Apr 12, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Apr 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 11, 20:00 EDT
Scheduled - Hello,


We will be performing routine OS patching and Updates this weekend on all of our Managed infrastructure and services in Canada starting at midnight.

1-2 reboots of each managed device may be required.

Please note, these updates are being completed by our automated patching systems and DS Digital Media engineers are watching the entire process to ensure all services are restored normally and to engage if any problems persist post reboot.


Thank you,
DS Digital Media Team